Tag Archives | conflict resolution

Let’s Talk About Happily-Ever-After

October 2015

There is a typical laundry list of factors that lead to divorce (loss of communication, inability to connect, feeling unloved, feeling misunderstood, etc.). With the high rate of divorce — the smartest thing that couples can do is to seek counseling before they say “I do.”

Some studies suggest that couples who engage in pre-marital counseling have lower divorce rates.  The willingness to work on your relationship when you are still courting indicates a high probability that you will continue that work throughout the marriage.  And, to have clear conversations about basics such as money, sex and children relieves a lot of pressure as you head into marriage.

I often ask the question to couples, “What’s the elephant in the room?”  Or, “What gets pushed under the rug and not talked about?”  That almost always opens up a tender subject.

I see how beneficial it is for couples to deal with problems early – before it morphs into the Great Wall of China.  Why? Because the unhealthy patterns aren’t yet set in concrete.

After marriage, many couples settle into life and deal ineffectively with their problems which leads to consistent collapse in communication, absence of sexual relations or lack of quality time together. These relationships can typically be salvaged — with hard work by the couple.

As a therapist, I can say that the earlier a couple starts therapy, the better the prognosis for the health of the relationship.

The point is simple — couples counseling is a smart decision.

It might feel intimidating to think about expressing your pent-up anger, frustration and resentments.  Although, it is the expression of these feelings in a structured context that actually allows two people to deal with them and begin getting back on track.

What can you expect out of Relationship Counseling?

1) Strengthen Communication Skills: Being able to effectively listen, truly hear and validate the other’s position is a skill that few people possess. Couples that communicate well can discuss and resolve issues when they arise more effectively. Good listening and speaking skills include feeling prioritized, heard, validated and loved in the relationship.
How often am I formulating my defense or retreat or comeback or poison arrow — when my loved one is attacking or withdrawing?

2) Explore Relationship Balance: How much attention is paid to the “you,” “me” and “we” of the relationship?  Couples who are out of balance can struggle with a number of issues. It’s important to identify whether you’re both satisfied with your relationship balance – or you might need to make a few adjustments.
Do I feel there’s a sense of equality and power balance in my relationship?

3) Identify Problematic Family of Origin Issues:  People learn much of how to “be in a relationship” from parents and other early influences. If one partner (or both) experienced unhealthy examples from role models, it is helpful to explore that in regards to how it plays out in the relationship.
How was conflict handled in my childhood home and what did I learn about making an apology?

Let us pray for peace, and let us bring it about,
starting in our own homes.
 ~ Pope Francis

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7 Elements of the Perfect Apology

May 2015

If you have been in a relationship for a while, chances are good that you have developed some not-so-helpful ways of communicating. Many times after you’ve done something to hurt or offend your partner, you add insult to injury with either no apology or a poor one.

Never apologizing or doing it poorly earns you the status of “jerk” in your partner’s mind. An inadequate apology often creates a slow-burn of resentment between you and your loved one. It essentially guarantees that the unresolved hurt will seep into the next interaction because nothing gets resolved.

Learning how to apologize is an art. Learn it well – practice it. The faster the repair with an apology– the faster the flow of love and fun will flow back into your relationship.

  1. Always make a face-face apology, when possible. Use email or text only as a short-term solution – and then follow-up with a sincere phone or in-person apology. Never use social media.
  2. Be prepared that there might be a bad start to your apology. The other person might use it as an opportunity to fire back at you. Keep your calm. These kind of defensive maneuvers from the other person comes from hurt and anger. Accept it. And, continue with your apology when they cool down.
  3. Tone of voice is key. If you aren’t sorry, don’t say that you are. Wait until you can give an authentic apology.
  4. Ask the other person how you can repair the damage, especially if you acted out in front of others.
  5. Do not joke to “lighten” things up. A sincere apology requires seriousness and respect for the other person and a humorous comment adds insult upon someone you have already injured.
  6. The word “but” erases everything that is said before it, such as, “I’m sorry I was rude to your mother last night but ….” Stop! End the sentence. The word “but” adds excuses to your apology.
  7. No cheap shots allowed when you are making an apology. For example, telling someone that you are sorry they are offended is basically the same thing as telling them that it is their problem – not yours. Take responsibility – use “I” statements for your side of the street, “I’m sorry I said mean things about your mother. I was wrong and I’m sorry.”
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Secret Sauce to Better Relationships

July 2013

When I conduct Conflict Resolution Workshops, people typically attend because they have at least one relationship in their life that they want to improve. Some people attend because they want to strengthen their relationship with their spouses – others want better communication with their children. When I conduct a Conflict Resolution Workshop in a workplace setting, people usually want better teamwork so work gets done more easily.

In a recent workshop, I asked the question, “What is the secret sauce to solid relationships and resolve conflict?” I even gave a hint – it starts with the letter “C”.

The answer shouted out first was, “Communication!”

I explained that communication is important, of course – but there’s something even more basic. Without the secret sauce, you won’t have good communication especially when conflict begins to brew.

What followed was silence as people pondered the answer.

I let the silence sit for 30 seconds and then asked, “What are you thinking right now?”

A woman said, “I am wondering what the answer is.”

I responded, “Are you curious?”

She said, “Yes. I am curious.”

I responded, “That’s it!”

Curiosity is the secret sauce to communication – to strong relationships – to connection with others — and to overcome conflict effectively and quickly.

  • When you interact with someone from a point of curiosity, you are able to:
  • Suspend your own feelings/emotions (momentarily) so you can increase your understanding from their perspective – which then widens your own perspective.
  • Send the message, “I care about your thoughts and feelings right now.”
  • Soothe your own knee-jerk reactivity and defensiveness so not to be hijacked by fast-moving emotions like anger, sarcasm or shutting down.
  • Listen with more clarity and less judgement.
  • Speak for your feelings/emotion with a sense of compassion.

Successful communication is not about winning – it’s about resolving conflict in ways that honor you and the other person.

Curiosity transforms us with child-like wonderment so we can have better adult-like conversations.

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